Human Resources

Housekeeping Staff

Housekeeping Staff Basic Pay, PHP 462.00 Apply Here Job Overview: As a member of the hotel housekeeping staff, you will play a critical role in maintaining cleanliness, order, and overall guest satisfaction within the hotel. Your attention to detail and commitment to cleanliness will ensure that guests enjoy a comfortable and inviting environment during their stay. Working collaboratively with the housekeeping team, you will uphold the highest standards of cleanliness and customer service. Qualifications: Previous experience in housekeeping or cleaning role preferred. Strong attention to detail and commitment to cleanliness. Physical stamina and ability to perform repetitive tasks, including lifting, bending, and standing for extended periods. Excellent time management skills and ability to prioritize tasks effectively. Customer service-oriented mindset with a positive attitude. Ability to work independently and as part of a team in a fast-paced environment. Key Responsibilities: Room Cleaning and Maintenance: Clean and tidy guest rooms, including making beds, dusting furniture, vacuuming carpets, and mopping floors. Replenish amenities such as toiletries, towels, and linens. Inspect rooms for damages or maintenance issues and report them to the appropriate department. Ensure that all cleaning equipment and supplies are properly maintained and stored. Public Area Cleaning: Clean and maintain common areas of the hotel, including lobbies, hallways, elevators, and restrooms. Empty trash receptacles and dispose of waste in accordance with hotel policies and procedures. Keep public areas free of debris and hazards, such as spills or clutter. Monitor and replenish supplies, such as hand soap and paper towels, in public restrooms and other common areas. Laundry Services: Collect soiled linens and towels from guest rooms and public areas. Sort, wash, dry, and fold linens and towels according to hotel standards. Operate laundry equipment safely and efficiently, following manufacturer instructions and guidelines. Maintain cleanliness and organization in the laundry area, including storage of clean linens and supplies. Customer Service: Greet guests in a friendly and courteous manner when encountered in hallways or public areas. Respond promptly to guest requests for additional amenities or services. Address guest concerns or complaints regarding cleanliness or maintenance issues. Maintain a professional appearance and demeanor while interacting with guests and colleagues. Team Collaboration: Work cooperatively with other members of the housekeeping team to ensure efficient and thorough cleaning of all areas. Communicate effectively with supervisors and colleagues regarding room assignments, cleaning schedules, and special requests. Assist with training new housekeeping staff members as needed. Foster a positive and supportive work environment through teamwork and mutual respect. Benefits: Present minimum wage with Overtime pay Opportunities for advancement within the hotel or hospitality industry. Employee discounts on hotel stays and amenities. Positive and inclusive work environment. Working Conditions: Variable hours based on hotel occupancy and scheduling needs, including weekends and holidays. Work primarily involves cleaning and physical labor, including lifting and carrying supplies. Exposure to cleaning chemicals and equipment, requiring adherence to safety protocols and guidelines.

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Front Office Staff

Front Office Staff Present Basic Pay, PHP 462.00 Apply Here Job Overview: As a Hotel Receptionist, you will be the first point of contact for guests, providing exceptional customer service and ensuring smooth operations at the front desk. Your role is crucial in creating a positive guest experience and maintaining the reputation of the hotel. You will handle guest inquiries, reservations, check-ins, check-outs, and various administrative tasks efficiently and courteously. Qualifications: Previous experience in customer service, preferably in a hotel or hospitality setting. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Proficiency in computer systems and hotel management software. Ability to multitask and work efficiently in a fast-paced environment. Flexibility to work various shifts, including evenings, weekends, and holidays. Education: College diploma or equivalent required. Additional certification in hospitality or hotel management is a plus. Key Responsibilities: Guest Services: Greet guests upon arrival and provide them with information about hotel facilities, services, and local attractions. Assist guests with check-in and check-out procedures, ensuring accuracy of information and timely service. Address guest concerns, requests, and complaints promptly and professionally, striving to resolve issues to their satisfaction. Reservations Management: Receive and process reservations via phone, email, and online booking platforms (Facebook Page) Maintain accurate records of room availability, rates, and guest preferences thru our Hotel Link System Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guest arrivals. Administrative Tasks: Maintain a tidy and organized front desk area, including managing paperwork and office supplies. Prepare daily reports, including daily sales report Communication and Coordination: Liaise with other hotel departments to ensure seamless guest experiences, including room service, housekeeping, banquet event orders Relay important information to guests, such as hotel policies, and events Answer phone calls and messages thru Davao Bamboo Sanctuary Facebook Page Problem Solving: Remain calm and composed when faced with challenging situations, such as overbookings or guest complaints. Exercise sound judgment in resolving conflicts or escalating issues to management when necessary. Benefits: Present minimum wage Opportunities for advancement within the hotel or hospitality industry. Employee discounts on hotel stays and amenities. Working Conditions: Work schedule may include evenings, weekends, and holidays based on hotel needs. Interaction with guests and colleagues from diverse backgrounds is common, requiring a friendly and accommodating demeanor.

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Accounting Clerk

Accounting Clerk PHP 14,000.00 – 15,000.00 Apply Here Job Overview: As an Accounting Clerk, you will play a vital role in maintaining accurate financial records and supporting the financial operations of the organization. You will assist with various accounting tasks, including accounts payable, accounts receivable, payroll processing, and general ledger maintenance. Attention to detail, strong organizational skills, and a fundamental understanding of accounting principles are essential for success in this role.  Qualifications: Bachelor’s degree in Accounting, Finance, or related field preferred. Previous experience in accounting or finance role preferred. Proficiency in accounting software and Microsoft Office applications, particularly Excel. Strong analytical skills and attention to detail. Excellent organizational and time management abilities. Effective communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced environment. Key Responsibilities: Accounts Payable: Process vendor invoices, verifying accuracy and obtaining proper authorization for payment. Maintain vendor records, including contact information and payment terms. Prepare and process electronic payments, checks, and bank transfers in a timely manner. Reconcile accounts payable transactions and resolve discrepancies as needed. Accounts Receivable: Generate customer invoices and statements accurately and promptly. Monitor accounts receivable aging reports and follow up on overdue payments. Record customer payments received and apply them to the appropriate accounts. Communicate with customers regarding payment inquiries and billing discrepancies. Payroll Processing: Assist with payroll processing activities, including timekeeping, payroll calculations, and deductions. Ensure accuracy and compliance with payroll regulations and company policies. Prepare payroll reports, including earnings statements, tax filings, and benefits contributions. General Ledger Maintenance: Record financial transactions accurately in the QuickBooks Accounting System particularly petty cash vouchers, check vouchers and cash advance vouchers Assist with month-end and year-end closing procedures, including journal entries and account reconciliations. Prepare and analyze financial reports, such as income statements and balance sheets. Assist in the preparation of financial statements and regulatory filings as needed. Administrative Support: Maintains accounting records and documentation in accordance with company policies and regulatory requirements. Collaborate with other departments to ensure accurate and timely exchange of financial information. Bank Reconciliation: Maintains accurate bank reconciliation by checking bank statements versus company internal data Monitors bank balances for availability of funds Working Conditions: One day off during weekdays Occasional overtime may be required during peak periods, such as month-end or year-end close. Interaction with colleagues and vendors in person, over the phone, and via email. Benefits: Free accommodation Opportunities for professional development and advancement. Government-mandated benefits like SSS, PHIC and HDMF Employee discounts on company products or services.

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